Privacy Policy

Serving clients across Connecticut, Rhode Island, and Massachusetts

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Bonavita Luxury & Portable Lavatories (“Bonavita,” “we,” “us,” or “our”), may collect from you and how it is used. By using our website, eventlavs.com, you are accepting the practices described in this policy.

Introduction

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our Website, forms, phone calls, text messages (SMS), emails, and any other interactions related to our services, including luxury restroom trailer rentals, standard portable restrooms, ADA-accessible units, hand-wash stations, and temporary fencing.

Information Collection

We may collect non-personal information, such as a domain name and IP address. These reveal nothing personal about you other than the IP address from which you accessed our Site. We may also collect information about the type of browser you are using, your operating system, what brought you to our Website, and which web pages you visited.

Additionally, if you communicate with us (for example, to request a quote, upload event/job site photos, confirm delivery details, or schedule servicing), we will collect the information you provide in that communication. We may contact you via email or text in the future to tell you about promotions, seasonal updates, new products or services, or changes to this Privacy Policy.

Telephone & Text Message (SMS) Usage

By providing your phone number and inquiring about our services, you consent to be contacted by phone and/or text message by Bonavita Luxury & Portable Lavatories. This consent may apply even if your number is listed on a Do Not Call registry to the extent permitted by law. Message and data rates may apply. Message frequency varies. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for their marketing purposes.

Terms of Service for SMS Messages

If you have consented, you may receive messages related to rentals and site services (e.g., quotes, scheduling, delivery/pickup, servicing windows, weather delays, or project updates). Message and data rates may apply. You can opt out at any time by replying “STOP.” For help, reply “HELP” or contact us via our Privacy Policy page at https://eventlavs.com/privacy-policy/.

SMS Terms & Conditions

SMS Consent Communication

Information obtained as part of the SMS consent process (such as your phone number) will not be shared with third parties for marketing purposes.

Types of SMS Communications

  • Appointment/estimate reminders
  • Schedule changes or weather-related delays
  • Delivery, pickup, and servicing updates for restrooms and temporary fencing
  • Follow-ups regarding your quote or active rental

Example: “Reminder: Your Bonavita delivery is scheduled for tomorrow at 9:00 AM at [site address]. Reply STOP to opt out.”

Message Frequency

Message frequency may vary depending on your active quotes and service activity.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary for domestic vs. international messaging.

Opt-In Methods

  • Verbally, during a conversation
  • By submitting an online form
  • By checking a consent box on a digital or paper form

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message. Alternatively, contact us to request removal from messaging.

Help

If you are experiencing any issues, reply with the keyword “HELP” or visit https://eventlavs.com/privacy-policy/.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP.”
  • Message frequency may vary.
  • Carriers are not liable for delayed or undelivered messages.

Information Use

We use the collected information primarily for internal purposes, such as providing, maintaining, evaluating, and improving our services and Website; fulfilling information requests and estimates; scheduling and coordinating deliveries, pickups, and servicing; and providing customer support.

Security

We follow industry standards to protect information during transmission and after receipt. Sensitive information (like payment data processed via third-party providers) is transmitted securely. Offline, only employees with specific job-related needs can access personally identifiable information. Servers and physical records are kept in secure environments.

Cookies

We use cookies to improve access and recognize returning visitors. For instance, a cookie can remember form information to save time on future visits. Cookies may also help us understand user interests and navigation patterns. Use of cookies is not linked to personally identifiable information.

Sharing

We do not sell or share your personal data for mass marketing. We may disclose information when required by law; to protect our rights, safety, or property; to enforce Website policies; or to investigate or prevent misuse of the Website. Information you disclose online (e.g., via email or public forums) can be collected by others, so please be cautious.

Links

Our Website may contain links to other sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any websites you visit.

Surveys & Contests

We may occasionally run surveys or contests. Participation is voluntary. We may collect contact information (e.g., name, address) and demographic info (e.g., ZIP code, age). Information is used to notify winners, administer the promotion, or improve the site experience.

Your Choices

You may request that we update, correct, or delete certain personal information you have provided to us, subject to applicable law and operational requirements (for example, records needed for accounting, fraud prevention, or legal obligations). To make a request, please contact us using the details below.

Consent & Contact

By using this Website, you consent to the collection and use of information as outlined. Any updates to this Privacy Policy will be posted on this page. Please review regularly to stay informed.

Bonavita Luxury & Portable Lavatories — Privacy Officer
Phone (Bookings): (860) 509-3975
Phone (Administrative): (860) 896-5647
Email (General): [email protected]
Email (Administrative): [email protected]
Mailing Address: 105 Cherry Street, East Hartford, CT 06108

Last updated: September 16, 2025